Resources – Adult

EMERGENCIES

• Call 911 or go to your local emergency room.
  • When you call 911, ask for a CIT (Crisis Intervention Team) trained or CRT (Crisis Response Team) officer to respond.
• Deschutes County 24-Hour Crisis Line: 541-322-7500 x9 or 800-875-7364
• Deschutes County Stabilization Center: 24 hours a day, 7 days a week
  • 63311 NE Jamison St, Bend, OR 97703
  • Crisis: 541-322-7500 x9 | Non-Emergency: 541-585-7210
• Suicide Prevention Lifeline: 1-800-273-TALK (8255) or 988
• Lines for Life: 800-273-8255
• Suicide Prevention | Deschutes County Oregon: Information & Resources
• Saving Grace (saving-grace.org)
  • Domestic Violence & Sexual Assault Helpline & Emergency Shelter
  • 24/7 Helpline: 541-389-7021 | info@saving-grace.org
• National Alliance on Mental Illness (NAMI.org)
  • NAMI HelpLine
    • Monday through Friday, 7 am – 7 pm PT
    • 1-800-950-NAMI (6264) or helpline@nami.org
  • Navigating a Mental Health Crisis 
    • Navigating a Mental Health Crisis (pdf)
    • Cómo Lidiar Con Una Crisis de Salud Mental (pdf)
• With Help Comes Hope – Lifeline for Attempt Survivors
• Safe Alternatives – Self-Injury Help: 800-366-8288

Hospital Emergency Rooms

• Bend – St. Charles Emergency
  2500 Northeast Neff Road, Bend, OR 97701
  541-382-4321
• Redmond – St. Charles Emergency
  1253 Northwest Canal Blvd, Redmond, Oregon 97756
  541-548-8131
• Prineville – St. Charles Emergency
  384 Southeast Combs Flat Road, Prineville, Oregon 97754
  541-447-6254
• Madras – St. Charles Emergency
  470 Northeast A Street, Madras, Oregon 97741
  541-475-3882

In-Patient Mental Health Treatment

• Sage View Psychiatric Center
  1885 Northeast Purcell Blvd, Bend, OR 97701
  541-706-2715

County Mental Health Services

• Deschutes County Behavioral (Mental) Health
  • Deschutes County Stabilization Center: 24 hours a day, 7 days a week
    • 63311 NE Jamison St, Bend, OR 97703
    • Crisis line: 541-322-7500 ext. 9 | Non-Emergency: 541-585-7210
  • How to Access Services | Deschutes County Oregon
  • North County Hub (NoCo) – Redmond, OR: Access Team appointment, call (541) 322-7414
  • South County Hub (SoCo) – LaPine, OR: Access Team appointment, call (541) 322-7146
  • Cascade Peer and Self Help Center
    • Facebook @CPASHC | 541-322-7459 | cpashc@gmail.com
    • Cascade Peer and Self Help Center on Harriman Street – Intake is required.
      • Deschutes County Behavioral Health Intake Required: 541-322-7699
      • 1128 NW Harriman Street, Bend, OR 97701
    • Masonic Lodge Peer Center – Drop-In Center. No intake is required.
      • 1036 NE 8th St, Bend, OR 97701 (behind the 7-Eleven on Greenwood)
      • Drop-In Hours: M-F, 9 am-2 pm
• Jefferson County Behavioral/Mental Health
  • Madras Mental Health Services
    850 SW 4th Street, Suite 302, Madras, OR 97741
    541-475-6575
  • Madras Latino Residential Treatment
    236 SE D Street, Madras, OR 97741
    541-475-5300
• Crook County Mental Health
  • Find Treatment – Contact BestCare: (541) 323-5330

Domestic Violence Shelter & Helpline

• Saving Grace (saving-grace.org)
  • Domestic Violence & Sexual Assault Helpline & Emergency Shelter
  • 24/7 Helpline: 541-389-7021 | info@saving-grace.org

Suicide Prevention

• Suicide Prevention | Deschutes County Oregon
• Oregon Suicide Prevention
• Question. Persuade. Refer. – Three steps to prevent suicide.
• American Foundation for Suicide Prevention (AFSP.org)
• American Association of Suicidology: A Handbook for Survivors of Suicide by Jeffrey Jackson

Mental Health Education

• Mental Health First Aid: local contact Eileen White 541-383-3405

Support & Education: NAMI

• National Alliance on Mental Illness (NAMI.org)
  • NAMI HelpLine
    • Monday-Friday, 7 am–7 pm PT
    • 1-800-950-NAMI (6264) or helpline@nami.org
  • Navigating a Mental Health Crisis 
    • Navigating a Mental Health Crisis (pdf)
    • Cómo Lidiar Con Una Crisis de Salud Mental (pdf)
  • NAMI Blogs
• NAMI Oregon
  • NAMI Oregon Helpline: Call or text 503-230-8009 or 800-343-6264 (not a crisis line), Monday–Friday from 9 am–5 pm PT
  • We offer resource referrals, support groups, classes, and more at no charge for you and your loved ones.
  • NAMI Oregon – Searchable Resources
• NAMI Central Oregon
  • Bend Family Support Group: third Tuesday of every month, 5:15 PM – 6:45 PM
    • Contact Bud Manley: manleypenman@aol.com
    • Zoom link
  • Bend Family Support Group: last Thursday of every month, 5:15 PM – 6:45 PM
    • Contact Catherine: catherine@steffano.org
    • Zoom link
    • Meeting ID: 914 504 297
    • Password: 002702
    • Please download and import the following iCalendar (.ics) files
  • Redmond Family Support Group: First Saturdays, 10:00 AM – 11:30 AM.
    • Contact Linda: longjourneyhome40@gmail.com
    • Zoom link
    • Password: 720700
  • Bend Connections Peer Support Groups: every Monday from 7 – 9 PM via Zoom
    • Open to adults 18 and older in Deschutes, Crook, and Jefferson Counties who live with mental illness
    • TO REGISTER: Call NAMI Oregon at 503-230-8009

Recovery-Oriented Residential Treatment Programs

• Deschutes County Recovery Center | 541-318-1377
• 12th Street House | 541-678-5320
• Edgecliff House | 541-728-0465
• Oxford Houses | 800-689-6411
• Men’s Home – Madras Gospel Mission | 541-325-6559 | madrasmission@gmail.com

Substance Abuse

• BestCare | 541-504-9577
• Drug & Alcohol Helpline | 800-923-4357 (24/7/365) | Text RecoveryNow to 839863 M-F, 2 pm – 6 pm PT.
• Alcoholics Anonymous | 541-548-0440 (24-hour AA hotline)
• Narcotics Anonymous | 541-416-2146 (NA Helpline)

Counseling

• Deschutes County Behavioral Health: 541-322-7500
• St. Charles Behavioral Health Services: 541-706-2768
• OSU-Cascades Free Counseling Clinic in Bend: cascades.counseling@osucascades.edu or 541-322-2047
• Mosaic Medical Behavioral Health: 541-383-3005
• BestCare Outpatient Counseling 
  • Bend: 541-617-7365
  • Redmond: 541-504-2218
  • Madras: 541-475-6575
  • Prineville: 541-323-5330
• Mental Health Providers Directory from the Central Oregon Suicide Prevention Alliance
• Saving Grace (domestic abuse & sexual assault)| 541-389-7021 | info@saving-grace.org
• David Romprey Oregon Warmline: 1-800-698-2392
• Partners in Care Hospice & Home Health: 541-382-5882
• New Priorities Family Services – Redmond: 541-923-2654 or info@mynewpriorities.org
• Mental Health Court (MHC) | Deschutes County Oregon | MHC Coordinator: 541-322-7500
• Community Counseling – Confederated Tribes of Warm Springs

Military/Veterans

• Veterans Crisis Line: 1-800-273-8255 press 1 or text 838255
• Central Oregon Vet Center: 541-749-2112
  • Wise Warriors Suicide Prevention Support Group: Margaret Kuehn, 503-402-2857
• Veterans Services Deschutes County: 541-385-3214 or vets@deschutes.org
• Central Oregon Veterans Outreach: 541-383-2793
• Central Oregon Veterans Ranch (covranch.org)
  • Vets only: Thursday – Saturday, 9:00 AM – 3:00 PM
  • By appointment: 541-706-9062
• Oregon National Guard Service Member and Family Support
• Military Helpline: 888-457-4838 (24/7/365) or text MIL1 to 839863 (M-F, 2 – 6 pm PT)
• Make the Connection | Videos & Info for Military Veterans
• VA Homeless Programs: National Call Center for Homeless Veterans at (877) 4AID-VET (877-424-3838)

Seniors

• Senior Intervention Hotline for Crisis Support Services | Institute on Aging Friendship Line: 1-800-971-0016
• Senior Loneliness Line: 503-200-1633
• Central Oregon Council on Aging: 541-527-7496
• Senior & Disabled Services – Bend: 541-388-6240
• Senior & Disabled Services – Redmond: 541-548-2206
• Senior & Disabled Services – La Pine: 541-536-8919
• Senior & Disabled Services – Prineville: 541-447-4511
• Senior & Disabled Services – Madras: 541-475-6773
• Older Adult Behavioral Health Specialist
  • Angela Jensen, LCSW: angela.jensen2@pacificsource.com  & 541-460-8480 (cell)
• Partners in Care: 541-382-5882

Medical

• Volunteers in Medicine: Clinic of the Cascades
  • 2300 NE Neff Road, Bend, OR 97701 | 541-330-9001
• Deschutes County Health: 541-322-7400
• Crook County Health: 541-447-5165
• Jefferson County Health: 541-475-4456
• Mosaic Medical Clinics: 541-383-3005

Housing

• Thrive Central Oregon: Help access affordable housing and financial security by connecting to resources.
  • Walk-In Schedule
  • Leave a voicemail: (541) 728-1022
  • info@thrivecentraloregon.org
• To find stable housing use Central Oregon’s Coordinated Entry System (CES)
  • Call 541-630-2533 Tu or Th, 12 pm – 4 pm, to complete a housing assessment
• Bethlehem Inn
  • 3705 N. Hwy 97, Bend, OR| 541-322-8768
  • 517 NW Birch Ave, Redmond, OR | 541-699-1272
• Shepherd’s House
  • 1854 NE Division St, Bend, Oregon 97701 | 541-388-2096
  • Upcoming Redmond Campus: 1350 South Highway 97, Redmond, OR 97756
• Central Oregon Veterans Outreach
  • 61510 S Highway 97, Bend, OR 97702 | 541-383-2793 | M-F, 8 am – 4 pm
• Bend Redmond Habitat for Humanity – Homeownership Process
• REACH | Reach Out Central Oregon | 425-765-1782 | reachoutcentraloregon@gmail.com
• NeighborImpact – Family Shelter & Transitional Housing | 541-548-2380
• Housing Works Central Oregon HUD Section 8 Housing (housing-works.org) | 541-923-1018
• Redemption House of Prineville | 541-362-5642 | redemptionhouseprineville@gmail.com

General & Other Services

• 211info.org or Call 2-1-1 or help@211info.org for local resources
• Abilitree – services for those living with a disability: 541-388-8103
• Family Access Network – connects families with services: 541-693-5675