Resources – Other

COVID-19

• Responding To COVID-19 – NAMI Central Oregon
• COVID-19 Testing – NAMI Central Oregon
• Information for Individuals, Families, and Caregivers – NAMI Central Oregon
• Information For People With Special Needs – NAMI Central Oregon
• Preventing Discrimination And Stigma – NAMI Central Oregon
• Safe + Strong (safestrongoregon.org)

Community Resources

• 211info.org, Call 2-1-1, or help@211info.org
• NeighborImpact
  • Administrative Office: 2303 SW 1st Street, Redmond OR, 97756
    541-548-2380 | reception@neighborimpact.org
    Hours: Monday – Friday, 8:30 am – 4:30 pm
  • Resources Map
• Community Resource Locator Map
• United Way of Central Oregon

Oregon Department of Human Services (ODHS)

• Oregon Department of Human Services (ODHS): Find benefits and services from the state of Oregon for children, families​, older adults, and people with disabilities.
• Assistance Services
  • Food benefits (SNAP)
  • Cash assistance (TANF)
  • Child care assistance (ERDC)
• Children & Youth
• Seniors and People with Disabilities
• Suicide Prevention Awareness

Children & Family Resources

• Family Access Network (FAN) or 541-693-5675: Connects Children and Families with Services
• Head Start – NeighborImpact
• High Desert Education Service District Services
  • 2804 SW Sixth Street, Redmond, OR 97756
  • Phone: 541-693-5600 | Fax: 541-638-9646 | info@hdesd.org
• Samara Learning Center | Bend, Oregon: For students with Learning Disabilities, ADHD, high functioning Autism, Anxiety, School Phobia, and Trauma.
  • 230 NE 9th Street, Bend, OR 97701
  • (541) 419-3324 | info@samaralearningcenter.org

Women, Infants, and Children (WIC)

• WIC helps pregnant women, new mothers, and young children eat well, learn about nutrition, and stay healthy. WIC provides nutrition education and counseling, breastfeeding support, nutritious foods, and help accessing health care.
• WIC | Deschutes County Oregon
  • Bend – Deschutes County Health Services
    2577 NE Courtney Drive, Bend, OR 97701 (Map / Directions)
    Phone: (541) 322-7435 | Fax: (541) 322-7465
    Hours: Monday-Friday 8 am to 5 pm
  • Redmond – Becky Johnson Community Center
    412 SW 8th St., Redmond, OR 97756 (Map / Directions)
    Phone: (541) 317-3149 | Fax: (541) 617-4770
    Hours: Monday, Tuesday, Wednesday, & Friday (Closed Thursday), 8:00 am to 5:00 pm, CLOSED 12:00 to 1:00 pm
  • La Pine Community Campus
    51633 Coach Road, La Pine, OR 97739 (Map / Directions)
    Phone: (541) 322-7400 | Fax: (541) 322-7465
    Hours: Every Tuesday, 9:00 am to 4:00 pm, CLOSED 12:00 to 1:00 pm
• WIC | Crook County Oregon
  • 375 NW Beaver St, Ste. 100, Prineville, OR 97754
    Phone: (541) 447-5165 | Fax: (541) 447-3093 | Email: Contact Us
    Hours: Monday-Friday, 8:00 am-5:00 pm
• WIC | Jefferson County Oregon
  • 500 NE A Street, Suite 102, Madras, Oregon 97741
    Phone: (541) 475-4456 | Fax: (541) 475-0132 | Email: info@PublicHealth.JeffCo.net
    After Hours Non-Emergency: (541) 475-2201 | After Hours Emergency: 911
    Hours: Monday-Friday, 8:00 am-5:00 pm

Domestic Violence

• Saving Grace (saving-grace.org)
  • Domestic Violence & Sexual Assault Helpline & Emergency Shelter
  • 24/7 Helpline: 541-389-7021 | info@saving-grace.org

Aging & Disability Resources

• Abilitree connects people with disabilities in Central Oregon to resources, education, and opportunities.
  • Phone: 541-388-8103 | Fax: 541-617-5845 | Email: info@abilitree.org
• Aging and Disability Resource Connection of Oregon (ADRC)
  • 1-855-ORE-ADRC (1-855-673-2372) | ADRC.WebMessages@state.or.us
  • Bend Central OR Council on Aging: 373 NE Greenwood Ave Bend, OR 97701
    Phone: 541-678-5483 | Fax: 541-647-2689
• Aging and ​People with Disabilities (APD) Offices
  • APD provides services for seniors and people with physical disabilities. Apply for Medicaid programs and food and nutrition services. Report abuse and neglect.
  • Bend APD: 1300 NW Wall St, Suite 102, Bend, OR 97703
    Phone: 541-388-6240 | Fax: 541-388-6490
  • La Pine APD: 16493 Bluewood Place, Suite 1, La Pine, OR 97850
    Phone: 541-536-8919 | Fax: 541-536-8798
  • Redmond APD: 1135 Highland Ave Redmond, OR 97756
    Phone: 541-548-2206 | Fax: 541-548-6026
  • Madras APD: 189 NE Cypress Street, Suite 106, Madras, OR 97754
    Phone: 541-475-6773 | Fax: 541-475-3012
  • Prineville APD: 457 NE Ochoco Plaza Dr, Suite C, Prineville, OR 97754
    Phone: 541-447-4511 | Fax: 541-447-8010
• Intellectual/Developmental Disabilities Program | Deschutes County Oregon
  • NW Wall Street, Bend, OR 97703 | 541-322-7554
• Developmental Disabilities | Jefferson County Oregon
  • BestCare – Jefferson County Community Developmental Disabilities Program
    850 SW 4th Street Suite 302, Madras, OR 97741 | (541) 475-6575
• Employment First Road Map (oregon.gov) helps people with Intellectual or Developmental Disabilities and their families plot a customized course to a job using available services and supports.
• Property Tax Deferral
  • State of Oregon: Property Tax – Deferral programs
    • Oregon Property Tax Deferral for Disabled and Senior Citizens
  • Senior and Disabled Citizens | Deschutes County Oregon
    • Phone: (541) 388-6508 | Fax: (541) 382-1692
  • Senior & Disabled Citizens | Crook County Oregon
    • 200 NE 2nd St, Ste. 200, Prineville, OR 97754
      Phone: (541) 447-4133 | Fax: (541) 447-1051
      Hours: Monday-Friday, 8:00 am-5:00 pm​

Food

• Get Food – NeighborImpact
  • Bend – Food Resources Map
  • La Pine – Food Resources Map
  • Madras – Food Resources Map
  • Metolius – Food Resources Map
  • Prineville – Food Resources Map
  • Redmond – Food Resources Map
• State of Oregon: Food Benefits: Supplemental Nutrition ​Assistance Program (SNAP)
• Oregon Department of Human Services | Food Assistance (egov.com)

Housing

• Thrive Central Oregon: Help access affordable housing and financial security by connecting to resources.
  • Walk-In Schedule | Voicemail: (541) 728-1022 | info@thrivecentraloregon.org
• To find stable housing use Central Oregon’s Coordinated Entry System (CES)
  • Call 541-630-2533 Tu or Th, 12 pm – 4 pm, to complete a housing assessment
• Bethlehem Inn
  • 3705 N. Hwy 97, Bend, OR| 541-322-8768
  • 517 NW Birch Ave, Redmond, OR | 541-699-1272
• Shepherd’s House
  • 1854 NE Division St, Bend, Oregon 97701 | 541-388-2096
  • Upcoming Redmond Campus: 1350 South Highway 97, Redmond, OR 97756
• Central Oregon Veterans Outreach
  • 61510 S Highway 97, Bend, OR 97702 | 541-383-2793 | M-F, 8 am – 4 pm
• Bend Redmond Habitat for Humanity – Homeownership Process
• REACH | Reach Out Central Oregon | 425-765-1782 | reachoutcentraloregon@gmail.com
• NeighborImpact
  • Administrative Office
    • 2303 SW 1st Street, Redmond OR, 97756
      541-548-2380 | reception@neighborimpact.org
      Hours: Monday – Friday, 8:30 am – 4:30 pm
  • Housing Help
  • Family Shelter & Transitional Housing
  • Rent Assistance: 541-323-0222 | rentassist@neighborimpact.org
  • Quick Tips for Managing your Mortgage: Homeowner Homework is a series of 60 min topics of conversation that homeowners care about the most.
• Housing Works Central Oregon HUD Section 8 Housing (housing-works.org) | 541-923-1018
• Redemption House of Prineville | 541-362-5642 | redemptionhouseprineville@gmail.com

Health Care

• Volunteers in Medicine: Clinic of the Cascades: 2300 NE Neff Road, Bend, OR 97701 | 541-330-9001
• Deschutes County Health: 541-322-7400
• Crook County Health: 541-447-5165
• Jefferson County Health: 541-475-4456
• Oregon Health Authority: Oregon Health Plan (OHP): Health Coverage for Low-Income Oregonians
  • Oregon Health Plan (OHP) Handbook – January 2020
• PacificSource Community Solutions
  • Keep Your OHP Benefits – PacificSource Community Solutions
  • Medicaid Member Documents & Forms – PacificSource Community Solutions
    • For services that do not have a medical code but would provide improved health benefits.
      • Flexible Services Member Request Form (pdf)
      • Formulario de Solicitud de Servicios Flexibles (pdf)
  • Medicaid Questions?
    • 2965 NE Conners Ave, Bend, OR
    • 8 am-5 pm, M-F: (541) 382-5920; (800) 431-4135; TTY Users: (800) 735-2900
    • CommunitySolutionsCS@PacificSource.com
  • 24-Hour NurseLine: (855) 834-6150 Toll-free; (844) 514-3774 TTY
• Mosaic Medical: 541-383-3005
  • Mosaic Medical Clinic Locations: 541-383-3005
  • Mosaic Medical Health Insurance Help During COVID-19 Pandemic
    • Oregon Health Plan (OHP) Enrollment Hotline: 541-647-2717, Monday-Friday, 8 am-4:30 pm
• Central Oregon Health Council
  • Community Advisory Council – Central Oregon Health Council
• COCC Dental Clinic for Adults (18+): Deschutes County Health Services, (541) 322-7400

Legal Aid

• OregonLawHelp.org | A guide to free and low-cost legal aid, assistance, and services in Oregon
• LASO Central Oregon Regional Office
  42 NW Greeley Avenue, Bend, OR 97703
  (541) 385-6944 or 1 (800) 678-6944 (Toll-free)
  Client Hours: Telephone-only intake hours are Monday through Thursday, 10:00 am to noon, and 1:00 pm to 4:00 pm

Financial Resources

• Thrive Central Oregon: Connects families and individuals to resources to prevent housing and financial insecurity
  • Walk-In Schedule | Voicemail: (541) 728-1022 | info@thrivecentraloregon.org
• NeighborImpact Programs
  • Help With Bills
  • Successful Beginnings is a free self-paced course that will familiarize participants with budgeting, saving, financial decision-making, and action plans.
  • Quick Tips for Managing your Mortgage: Homeowner Homework is a series of 60 min topics of conversation that homeowners care about the most.

Parks & Recreation

• Bend Parks & Recreation
• Redmond Area Parks and Recreation
• Crook County Parks and Recreation
• Jefferson County Department of Parks & Recreation
• Parks and Playgrounds in Bend and Central Oregon

Laundry

• Laundry Love washes the clothes and bedding of low/no income families and person(s)
  • Express Eco Laundromat (Bend)
    • 2570 NE Twin Knolls Dr #105, Bend, OR 97701
    • 5 pm – 7 pm (1st and 3rd Wednesdays)
    • (805) 448-4655
  • Express Eco Laundry (Redmond)
    • 1604 S Hwy 97 #1, Redmond, OR 97756
    • 4 pm – 7 pm (Once a month on the 10th)
    • (503) 330-7234

Cellphone & Internet

• Lifeline Service in the State of Oregon – Assurance Wireless
• Public Utility Commission : Oregon Lifeline : State of Oregon
• Universal Service Administrative Company (lifelinesupport.org)

NAMI Support & Education

• National Alliance on Mental Illness (NAMI.org)
  • NAMI HelpLine
    • Monday-Friday, 7 am–7 pm PT
    • 1-800-950-NAMI (6264) or helpline@nami.org
  • Navigating a Mental Health Crisis 
    • Navigating a Mental Health Crisis (pdf)
    • Cómo Lidiar Con Una Crisis de Salud Mental (pdf)
  • NAMI Blogs
• NAMI Oregon
  • Helpline: Call or text 503-230-8009 or 800-343-6264 (not a crisis line), Monday–Friday from 9 am–5 pm PT
  • We offer resource referrals, support groups, classes, and more at no charge for you and your loved ones.
• NAMI Central Oregon

Trauma

• The Healing Trauma Conference
• Traces | Central Oregon: Trauma, Resiliency, and Adverse Childhood Experiences

Mental Health Phone Apps

• One Mind PsyberGuide | A Mental Health App Guide
• Mental Wellness Apps | Counseling & Psychological Services | Oregon State University
  • Mental Health & You: Learn about mental health disorders and link to local and national resources.
  • Calm: meditation and mindfulness
  • Stop, Breathe, & Think: Check in with how you’re feeling and try short activities tuned to your emotions.
  • Sanvello: Daily tools for stress, anxiety, and depression alongside a supportive community. Based on Cognitive Behavioral Therapy and Mindfulness.
  • Happify: Evidence-based solutions for better emotional health and wellbeing.
  • Virtual Hope Box: Virtual Hope Box is a multi-media coping skill app designed for individuals struggling with depression (particularly military service members). The four main features of Virtual Hope Box include sections for distraction, inspiration, relaxation, and coping skill options.
• 10 Useful Mental Health Apps to Use in 2022 (healthline.com)
  • Best overall: Moodkit
  • Best for therapy: Talkspace
  • Best for meditation: Headspace
  • Best for suicide awareness: Better Stop Suicide
  • Best for stress: iBreathe
  • Best for anxiety: MindShift CBT
  • Best for addiction: Quit That!
  • Best for boosting your mood: Happify
  • Best for eating disorders: Recovery Record
  • Best for OCD: NOCD